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My Account
How do I create an account?
  1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
How much is my shipping?
  Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. Free Shipping on orders over $99 except a limited number of furniture items.
I forgot my password.
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
  Please click here for more information on returning an item.
I received the wrong product.
  If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
Do you offer Trade Discounts for Contractors, Builders, Decorators and Designers?
  Special pricing is available for Contractors, Builders, Decorators and Designers.

To see the trade prices online follow these instructions:
Create an account.
  1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Then simply follow the prompts to complete setting up your account.

4) Download, complete and sign this FORM. Fax or Email this form to 1-509-267-4867 or EMAIL

Once your this form is approved we will authorize your account for trade discount pricing.

Without this form all orders ship to Connecticut and New York will be charge CT state sale tax 6%.

When will my order ship?
  Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.